Terms and conditions

  1. Acceptance of Terms
    By accessing and using the services offered by neuWerk Integral Solutions, you agree to be bound by the following general terms and conditions. If you do not agree to these terms, please do not use our services.
  2. Services Offered
    neuWerk Integral Solutions offers the sale of CNC cutting tools, as well as services and consulting specialized in CNC milling processes. We strive to provide high-quality products and services that meet the needs of our customers.
  3. Prices and Payments
    The prices of our products and services are detailed in the quotes shared with our clients and may vary depending on specific cases. Payments must be made in the specified currency and within the period agreed upon at the time of purchase or contracting the service.
  4. Shipping and Deliveries
    We are committed to shipping in a timely manner and guaranteeing the delivery of products in optimal conditions. However, we are not responsible for delays caused by third parties, customs problems or any other circumstances beyond our control.
  5. Returns and Refunds
    Our products are subjected to rigorous quality tests, so once the product is received, product returns will not be accepted.
  6. Consulting and Services
    Our consulting services are based on the information provided by the client and our experience in the matter. We do not guarantee specific results, but we are committed to providing quality, professional advice.
  7. Intellectual Property
    All intellectual property rights in our products, services, and content are the property of neuWerk Integral Solutions. Unauthorized reproduction, distribution or use is prohibited without our express written consent.
  8. Limitation of Liability
    In any event neuWerk Integral Solutions will be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services.
  9. Modifications to the Terms
    We reserve the right to modify these terms and conditions at any time without prior notice.
  10. Contact
    If you have any questions or concerns about these terms and conditions, please do not hesitate to contact us through the means provided on our website.

By using our services, you agree to comply with these general terms and conditions.

Thank you for trusting neuWerk Integral Solutions!